{"id":363,"date":"2016-07-28T23:06:21","date_gmt":"2016-07-28T23:06:21","guid":{"rendered":"http:\/\/themenectar.com\/demo\/salient-app\/?page_id=363"},"modified":"2025-12-30T21:34:56","modified_gmt":"2025-12-31T02:34:56","slug":"faq","status":"publish","type":"page","link":"https:\/\/getfitoapp.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n\t\t
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About App Features<\/h2>\n\t<\/div>\n<\/div>\n\n\n\n

<\/i>Why did I keep recording my exercise, but the streak didn't increase?<\/a><\/h3>
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It is very likely that the type of exercise you set as your goal is different from the type of exercise you actually recorded.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n<\/div><\/div><\/div>

<\/i>iOS only login with Apple ID?<\/a><\/h3>
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Now yes. \ud83d\ude2d The future will include other login methods.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n<\/div><\/div><\/div>

<\/i>Android only login with Google?<\/a><\/h3>
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Now yes. \ud83d\ude2d The future will include other login methods.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n<\/div><\/div><\/div>

<\/i>iOS widgets doesn't refresh?<\/a><\/h3>
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Please confirm:<\/p>\n

1. iOS Settings App – Background App Refresh – Check if Fito is enabled.<\/div>\n
2. Ensure it is not in low battery mode.<\/div>\n
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Both of these settings can cause the widgets to fail to refresh.<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<\/div><\/div><\/div>

<\/i>The Apple Watch can't add Fito's watch face?<\/a><\/h3>
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First, you need to confirm in the “Watch” app whether the Fito’s watch app has been installed.<\/p>\n

If you still can’t add it, you can manually try to modify the complex module in the original watch face to a Fito widget. Any watch faces with the word “modules” in its name is acceptable.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n<\/div><\/div><\/div>

<\/i>Why is the calorie for the workout I recorded using Fito so low?<\/a><\/h3>
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By default, we synchronize with Apple Health, and your height or weight data may be incorrect. You can check it in app Settings – Body Measurement.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<\/div><\/div><\/div>

<\/i>Feedback and suggestion<\/a><\/h3>
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Please send an email to getfitoapp@gmail.com. We usually reply within one days.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n<\/div><\/div><\/div><\/div>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n

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About subscription<\/h2>\n\t<\/div>\n<\/div>\n\n\n\n

<\/i>How to make a refund?<\/a><\/h3>
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You can submit your refund request to Apple or Google Pay in the payment invoice email. We are unable to handle your refund directly.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n<\/div><\/div><\/div><\/div>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"About App Features Why did I keep recording my exercise, but the streak didn't increase? It is very likely that the type of exercise you set as your goal is...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"tags":[],"class_list":["post-363","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/getfitoapp.com\/en\/wp-json\/wp\/v2\/pages\/363","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/getfitoapp.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/getfitoapp.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/getfitoapp.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/getfitoapp.com\/en\/wp-json\/wp\/v2\/comments?post=363"}],"version-history":[{"count":9,"href":"https:\/\/getfitoapp.com\/en\/wp-json\/wp\/v2\/pages\/363\/revisions"}],"predecessor-version":[{"id":6659,"href":"https:\/\/getfitoapp.com\/en\/wp-json\/wp\/v2\/pages\/363\/revisions\/6659"}],"wp:attachment":[{"href":"https:\/\/getfitoapp.com\/en\/wp-json\/wp\/v2\/media?parent=363"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/getfitoapp.com\/en\/wp-json\/wp\/v2\/tags?post=363"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}