{"id":363,"date":"2016-07-28T23:06:21","date_gmt":"2016-07-28T23:06:21","guid":{"rendered":"http:\/\/themenectar.com\/demo\/salient-app\/?page_id=363"},"modified":"2026-06-09T02:51:37","modified_gmt":"2026-06-09T06:51:37","slug":"faq","status":"publish","type":"page","link":"https:\/\/getfitoapp.com\/es\/faq\/","title":{"rendered":"PREGUNTAS FRECUENTES"},"content":{"rendered":"<div id=\"fws_6a584aa014a70\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row full-width-section\"  style=\"padding-top: 100px; padding-bottom: 100px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop using-bg-color\"  style=\"background-color: #f7f7f7; \"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<h2>Caracter\u00edsticas de la aplicaci\u00f3n<\/h2>\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"toggles\" data-br=\"\" data-starting=\"default\" data-style=\"minimal\"><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" role=\"button\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus-circle\"><\/i>\u00bfPor qu\u00e9 segu\u00eda registrando mi ejercicio, pero la racha no aumentaba?<\/a><\/h3><div><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<p>Es muy probable que el tipo de ejercicio que se ha fijado como objetivo sea diferente del que ha registrado realmente.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" role=\"button\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus-circle\"><\/i>\u00bfPueden conectarse entre s\u00ed las cuentas de iOS y Android?<\/a><\/h3><div><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<p>S\u00ed. A partir de la versi\u00f3n 3.20.0 de la app \ud83c\udf89 Los datos y la afiliaci\u00f3n son todos accesibles<\/p>\n\t<\/div>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" role=\"button\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus-circle\"><\/i>\u00bfLos widgets de iOS no se actualizan?<\/a><\/h3><div><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<p>Por favor, conf\u00edrmelo:<\/p>\n<div>1. App Ajustes iOS - Background App Refresh - Comprueba si Fito est\u00e1 activado.<\/div>\n<div>2. Aseg\u00farese de que no est\u00e1 en modo de bater\u00eda baja.<\/div>\n<div><\/div>\n<div>Ambas configuraciones pueden hacer que los widgets no se actualicen.<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" role=\"button\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus-circle\"><\/i>\u00bfEl Apple Watch no puede a\u00f1adir la esfera de reloj de Fito?<\/a><\/h3><div><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<p>En primer lugar, debes confirmar en la aplicaci\u00f3n \"Reloj\" si se ha instalado la aplicaci\u00f3n del reloj Fito.<\/p>\n<p>Si sigues sin poder a\u00f1adirlo, puedes intentar modificar manualmente el m\u00f3dulo complejo de la esfera del reloj original para convertirlo en un widget de Fito. Cualquier esfera de reloj con la palabra \"m\u00f3dulos\" en su nombre es aceptable.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" role=\"button\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus-circle\"><\/i>\u00bfPor qu\u00e9 son tan bajas las calor\u00edas del entrenamiento que grab\u00e9 con Fito?<\/a><\/h3><div><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<div class=\"gs\">\n<div class=\"\">\n<div id=\":pn\" class=\"ii gt adO\">\n<div id=\":pm\" class=\"a3s aiL\">\n<div dir=\"auto\">Por defecto, sincronizamos con Apple Health, y tus datos de altura o peso pueden ser incorrectos. Puedes comprobarlo en Ajustes de la app - Medici\u00f3n corporal.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" role=\"button\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus-circle\"><\/i>Has the routes of outdoor exercise not been recorded?<\/a><\/h3><div><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<div class=\"gs\">\n<div class=\"\">\n<div id=\":pn\" class=\"ii gt adO\">\n<div id=\":pm\" class=\"a3s aiL\">\n<div dir=\"auto\">If you have already granted GPS and notification permission, but some tracks still haven&#8217;t been recorded, it might be that the phone system has shut down the Fito app process.<\/div>\n<div dir=\"auto\"><\/div>\n<\/div>\n<div dir=\"auto\">If your phone has the ability to manage the power consumption of apps separately, you can set Fito to options such as &#8220;Allow High Power Consumption&#8221;, and then try again.<\/div>\n<\/div>\n<div dir=\"auto\">You can go to the &#8220;Settings &#8211; General&#8221; section of Fito, and share your logs and database files to getfitoapp@gmail.com We will check them.<\/div>\n<div dir=\"auto\"><\/div>\n<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" role=\"button\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus-circle\"><\/i>Al anotar las calor\u00edas de los alimentos, \u00bffaltaba alg\u00fan alimento?<\/a><\/h3><div><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<div class=\"gs\">\n<div class=\"\">\n<div id=\":pn\" class=\"ii gt adO\">\n<div id=\":pm\" class=\"a3s aiL\">\n<div dir=\"auto\">Puedes enviarlo a getfitoapp@gmail.com y lo actualizaremos lo antes posible.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" role=\"button\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus-circle\"><\/i>Comentarios y sugerencias<\/a><\/h3><div><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<p>Env\u00ede un correo electr\u00f3nico a getfitoapp@gmail.com. Solemos responder en el plazo de un d\u00eda.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n<\/div><\/div><\/div><\/div>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>","protected":false},"excerpt":{"rendered":"Acerca de la App Caracter\u00edsticas \u00bfPor qu\u00e9 sigo registrando mi ejercicio, pero la racha no aumenta? Es muy probable que el tipo de ejercicio que fijaste como objetivo...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"tags":[],"class_list":["post-363","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/getfitoapp.com\/es\/wp-json\/wp\/v2\/pages\/363","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/getfitoapp.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/getfitoapp.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/getfitoapp.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/getfitoapp.com\/es\/wp-json\/wp\/v2\/comments?post=363"}],"version-history":[{"count":0,"href":"https:\/\/getfitoapp.com\/es\/wp-json\/wp\/v2\/pages\/363\/revisions"}],"wp:attachment":[{"href":"https:\/\/getfitoapp.com\/es\/wp-json\/wp\/v2\/media?parent=363"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/getfitoapp.com\/es\/wp-json\/wp\/v2\/tags?post=363"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}