{"id":363,"date":"2016-07-28T23:06:21","date_gmt":"2016-07-28T23:06:21","guid":{"rendered":"http:\/\/themenectar.com\/demo\/salient-app\/?page_id=363"},"modified":"2026-06-09T02:51:37","modified_gmt":"2026-06-09T06:51:37","slug":"faq","status":"publish","type":"page","link":"https:\/\/getfitoapp.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div id=\"fws_6a291623e86d6\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row full-width-section\"  style=\"padding-top: 100px; padding-bottom: 100px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop using-bg-color\"  style=\"background-color: #f7f7f7; \"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<h2>A propos des fonctionnalit\u00e9s de l'application<\/h2>\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"toggles\" data-br=\"\" data-starting=\"default\" data-style=\"minimal\"><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" role=\"button\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus-circle\"><\/i>Pourquoi ai-je continu\u00e9 \u00e0 enregistrer mes exercices, mais la s\u00e9rie n'a pas augment\u00e9 ?<\/a><\/h3><div><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<p>Il est tr\u00e8s probable que le type d'exercice que vous vous \u00eates fix\u00e9 comme objectif soit diff\u00e9rent du type d'exercice que vous avez r\u00e9ellement enregistr\u00e9.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" role=\"button\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus-circle\"><\/i>Les comptes iOS et Android peuvent-ils \u00eatre connect\u00e9s l'un \u00e0 l'autre ?<\/a><\/h3><div><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<p>Oui ! A partir de la version 3.20.0 de l'application \ud83c\udf89 Les donn\u00e9es et les membres sont tous accessibles.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" role=\"button\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus-circle\"><\/i>Les widgets iOS ne s'actualisent pas ?<\/a><\/h3><div><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<p>Veuillez confirmer :<\/p>\n<div>1. iOS Settings App - Background App Refresh - V\u00e9rifier si Fito est activ\u00e9.<\/div>\n<div>2. Assurez-vous que l'appareil n'est pas en mode batterie faible.<\/div>\n<div><\/div>\n<div>Ces deux param\u00e8tres peuvent entra\u00eener l'absence de rafra\u00eechissement des widgets.<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" role=\"button\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus-circle\"><\/i>L'Apple Watch ne peut pas ajouter le cadran de Fito ?<\/a><\/h3><div><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<p>Tout d'abord, vous devez confirmer dans l'application \"Watch\" que l'application de la montre Fito a \u00e9t\u00e9 install\u00e9e.<\/p>\n<p>Si vous ne parvenez toujours pas \u00e0 l'ajouter, vous pouvez essayer de modifier manuellement le module complexe du cadran original pour en faire un widget Fito. Tous les cadrans de montre dont le nom contient le mot \"modules\" sont acceptables.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" role=\"button\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus-circle\"><\/i>Pourquoi le nombre de calories de la s\u00e9ance d'entra\u00eenement que j'ai enregistr\u00e9e avec Fito est-il si bas ?<\/a><\/h3><div><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<div class=\"gs\">\n<div class=\"\">\n<div id=\":pn\" class=\"ii gt adO\">\n<div id=\":pm\" class=\"a3s aiL\">\n<div dir=\"auto\">Par d\u00e9faut, nous nous synchronisons avec Apple Health, et vos donn\u00e9es de taille ou de poids peuvent \u00eatre incorrectes. Vous pouvez les v\u00e9rifier dans l'app R\u00e9glages - Mesure du corps.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" role=\"button\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus-circle\"><\/i>Has the routes of outdoor exercise not been recorded?<\/a><\/h3><div><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<div class=\"gs\">\n<div class=\"\">\n<div id=\":pn\" class=\"ii gt adO\">\n<div id=\":pm\" class=\"a3s aiL\">\n<div dir=\"auto\">If you have already granted GPS and notification permission, but some tracks still haven&#8217;t been recorded, it might be that the phone system has shut down the Fito app process.<\/div>\n<div dir=\"auto\"><\/div>\n<\/div>\n<div dir=\"auto\">If your phone has the ability to manage the power consumption of apps separately, you can set Fito to options such as &#8220;Allow High Power Consumption&#8221;, and then try again.<\/div>\n<\/div>\n<div dir=\"auto\">You can go to the &#8220;Settings &#8211; General&#8221; section of Fito, and share your logs and database files to getfitoapp@gmail.com We will check them.<\/div>\n<div dir=\"auto\"><\/div>\n<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" role=\"button\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus-circle\"><\/i>Lors de l'enregistrement des calories des aliments, y a-t-il eu des aliments qui ont \u00e9t\u00e9 oubli\u00e9s ?<\/a><\/h3><div><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<div class=\"gs\">\n<div class=\"\">\n<div id=\":pn\" class=\"ii gt adO\">\n<div id=\":pm\" class=\"a3s aiL\">\n<div dir=\"auto\">Vous pouvez l'envoyer \u00e0 getfitoapp@gmail.com et nous le mettrons \u00e0 jour d\u00e8s que possible.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<\/div><\/div><\/div><div class=\"toggle default\" data-inner-wrap=\"true\"><h3 class=\"toggle-title\"><a href=\"#\" role=\"button\" class=\"toggle-heading\"><i role=\"presentation\" class=\"fa fa-plus-circle\"><\/i>Retour d'information et suggestions<\/a><\/h3><div><div class=\"inner-toggle-wrap\">\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<p>Veuillez envoyer un courriel \u00e0 getfitoapp@gmail.com. Nous r\u00e9pondons g\u00e9n\u00e9ralement dans un d\u00e9lai d'un jour.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n<\/div><\/div><\/div><\/div>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>","protected":false},"excerpt":{"rendered":"\u00c0 propos de l'application Caract\u00e9ristiques Pourquoi ai-je continu\u00e9 \u00e0 enregistrer mes exercices, mais la s\u00e9rie n'a pas augment\u00e9 ? Il est tr\u00e8s probable que le type d'exercice que vous vous \u00eates fix\u00e9 comme objectif soit...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"tags":[],"class_list":["post-363","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/getfitoapp.com\/fr\/wp-json\/wp\/v2\/pages\/363","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/getfitoapp.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/getfitoapp.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/getfitoapp.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/getfitoapp.com\/fr\/wp-json\/wp\/v2\/comments?post=363"}],"version-history":[{"count":0,"href":"https:\/\/getfitoapp.com\/fr\/wp-json\/wp\/v2\/pages\/363\/revisions"}],"wp:attachment":[{"href":"https:\/\/getfitoapp.com\/fr\/wp-json\/wp\/v2\/media?parent=363"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/getfitoapp.com\/fr\/wp-json\/wp\/v2\/tags?post=363"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}